Frequently Asked Questions
The 'fortune' within this promotion refers to the instant prize you will receive when you order an Original or Medium Boost via the Boost app. These prizes include discounts or freebies on Boost products as well as vouchers from some very exciting partnering brands!
The Promotional Period commences at 12.01am (AEST) on 30/09/2024 and ends at 11.59pm (AEDT) on 03/11/2024.
Entry is only open to Australian residents who are aged 14 years or over.
If you are under 18, you must get approval from your parent/guardian before you enter and if you are under 16 on the date a prize valued over $100 is awarded, it will be awarded to your parent or guardian. By approving your participation or by accepting any prize on your behalf, your parent or guardian accepts these conditions.
- Download, if you haven’t already, the Boost Juice App to your smart device (and, if you’re downloading for the first time, register for Vibe using the Boostie number provided either on the in-store flyer/card or in app at time of registration);
- Open the Boost Juice App (ensure app is updated to latest version) and place an order for at least 1 Original or Medium Boost via the Boost app
- Navigate to the Vibe Page within the App to locate the Fortune Blender page; and
- Tap and hold the Fortune Blender to reveal which prize you have won instantly.
No sorry – you will only receive a fortune if you purchase an Original or Medium Boost via the Boost app.
The Fortune Blender is only available for one transaction per day. If you order through the Boost app on a different day during the promotional period, you will receive a new fortune / prize!
This promotion will only award you a fortune if you are on the latest version of the Boost app. Please update your app and your fortune should be waiting for you through the Vibe page once the app has updated!
No sorry. Any Boost vouchers won must be redeemed through the Boost app by applying the voucher to your cart.
Start by closing your app and reopening it. You should also check to make sure you have an internet connection and that you are on the latest version of the Boost app. If you experience significant issues or are frustrated by your experience, you can contact our Customer Relations team via the Boost website.
You will be notified of the prize you have won on screen in the Boost Juice App at the time of entering.
Winners of Boost freebies and discounts will have their coupon automatically saved to the Vibe page in their Boost Juice App.
Winners of partnering brand prizes will be sent an email with details on how to redeem the prize.
Please visit the Contact Us page, fill out the form and we will get back to you within 5 business days.